Seasonal Retail Sales Associate, Springfield - PA

Macy's•Springfield, PA
•$15 - $20

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Working on the sales floor or in fitting rooms, you use warmth, product knowledge, and a personal approach to make visits memorable, meet sales goals, and build customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. You prepare for the day by reviewing sales goals, learning about new arrivals and best-selling items, and staying informed about trends and promotions. Throughout the day, you engage customers, maintain a shoppable sales floor, support merchandise operations, and collaborate with colleagues to deliver individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to work toward daily sales goals.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build relationships.
  • Offer personalized recommendations and connect customers with suitable products and services.
  • Work toward sales goals through customer engagement and effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
  • Keep the sales floor clean, organized, and prepared for customers.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
  • Support colleagues through honest, caring, and collaborative teamwork.
  • Use feedback and learning to improve performance and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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