Retail Receiving Support Associate, Springfield - VA - Part Time
About The Position
As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time. You also help keep the stockroom and sales floor running efficiently. The position includes customer interactions such as greeting shoppers, resolving issues, and delivering curbside orders with care. You contribute through attention to detail, teamwork, and operational excellence, while helping create welcoming customer experiences and supporting sales goals. Daily work may include reviewing goals and learning about products and promotions; receiving, tagging, and organizing merchandise; greeting and assisting customers; fulfilling orders; recovering the sales floor and fitting rooms; updating signs and pricing; restocking and moving merchandise; and organizing the stockroom and completing orders at the end of the day. Colleagues collaborate with teammates and aim to improve their work and store results. This is a part-time position in Springfield, Virginia. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an organized stockroom.
- Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, while monitoring alerts to support ready-on-time completion.
- Deliver orders curbside to customers.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Review goals, learn about new products and promotions, and contribute to sales goals and store results.
- Collaborate with colleagues and help prepare the store and stockroom for the next day.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
