Seasonal Fulfillment and Receiving Support Associate, Springfield - VA
About The Position
The Seasonal Fulfillment and Receiving Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and a smooth customer experience. The role involves receiving and organizing merchandise, picking and packing orders, retrieving orders from back-of-house storage, and delivering orders curbside. The associate monitors alerts to help ensure Buy Online Pickup In-Store orders are ready on time and helps keep the stockroom and sales floor operating efficiently. The position also involves greeting customers, listening and responding to concerns, and providing careful curbside order delivery. Associates help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They organize the stockroom, complete orders, support teammates, and work toward sales and store goals. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays. Physical requirements include talking, lifting, constant movement, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders. The role also requires close vision, color vision, depth perception, and focus adjustment, as well as frequent use of computers and other technology, handheld equipment, and cash registers.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain the stockroom.
- Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, and monitor alerts to help ensure orders are ready on time.
- Deliver orders curbside and provide helpful customer interactions, including greeting customers and resolving issues.
- Maintain a shoppable sales floor and fitting rooms by recovering the area, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
- Share Loyalty program benefits and help customers complete their shopping experience.
- Work collaboratively with colleagues, support store operations, and contribute to sales goals and store results.
- Organize the stockroom and prepare the team for the next day's operations.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
