Retail Sales Associate-Apparel/Shoes
About The Position
At PGA TOUR Superstore, a Soft Goods Associate helps drive sales and enhance the Customer experience in Men’s and Women’s Apparel, Juniors, Footwear, Clearance, and Fitting Rooms. The Associate engages Customers, provides product knowledge and world-class service, assists with front-end operations, and helps ensure merchandise is well-stocked and presented attractively. The role also involves maintaining a clean, professional environment, collaborating with the team, and sharing operational and merchandising feedback with management. PGA TOUR Superstore is part of the Arthur M. Blank Family of Businesses and describes its culture as a family culture focused on inspiring people through golf and tennis. Duties and responsibilities may change at any time. The employer states that it is an equal opportunity employer committed to a diverse and inclusive work environment and prohibits discrimination and retaliation.
Requirements
- High school diploma or equivalent.
- Strong listening and interpersonal skills.
- Good verbal and written communication skills, including the ability to communicate cross-functionally.
- Basic computer skills and working knowledge of Microsoft Office Suite.
- Ability to organize multiple priorities to meet deadlines and objectives.
- Ability to stand for extended periods, climb ladders, move throughout the store, and lift a 30-pound box overhead.
- Flexible availability, including nights, weekends, and holidays.
- Ability to learn business acumen with appropriate training.
- Strong self-accountability and a proactive drive for results.
Nice To Haves
- Retail sales, customer service, or similar experience is preferred.
Responsibilities
- Engage Customers in Soft Goods areas and provide world-class service using PGATSS Service behaviors.
- Build lasting Customer relationships that encourage repeat visits.
- Maintain working knowledge of front-end operations, including returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, and coupons, and assist with these operations when needed.
- Help maintain merchandise stock levels and visual presentation in Soft Goods areas.
- Ensure Soft Goods areas, equipment, and supplies are maintained and operational.
- Keep the Soft Goods area clean and professionally presented.
- Develop and demonstrate product knowledge, explaining product features, benefits, and differences to Customers.
- Promote ethical conduct, safety, and compliance across departments.
- Stay informed about merchandising promotions and marketing events, using bulletins on The Links to support merchandising throughout each promotion.
- Promote the company’s products and services and inform and educate Customers about offerings.
- Provide the Sales and Service Manager with feedback on operational and merchandising opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
