Retail Sales Associate – Part Time

Autozone•Lumberton, NC

About The Position

AutoZone Retail Sales Associates are part of the store team and help deliver WOW! Customer Service to customers seeking automotive parts and solutions. The role supports customers with product selection and automotive advice, contributes to sales and store performance, and helps maintain inventory and daily store operations. Associates use AutoZone systems to stay informed about parts, tools, and promotions, and use diagnostic tools to read codes from customer vehicles and recommend solutions. The position offers opportunities for career growth in an essential industry serving the motoring public.

Requirements

  • Must be at least 16 years old.
  • Ability to lift, load, and deliver merchandise.
  • Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • Basic knowledge of automotive parts.
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated and productive store environment; support team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow point-of-sale procedures and loss-prevention policies, and support proper financial management and smooth store operations.
  • Use structured processes to complete assigned tasks efficiently and follow company safety policies, including use of Personal Protective Equipment (PPE).
  • Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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