Retail Sales Associate Spanish Bilingual

Verizon•Joliet, IL

2d•$16 - $21•Onsite

About The Position

As a full-time, onsite Verizon Retail Sales Associate, you will help customers find technology products and services that meet their needs while driving sales and expanding the Verizon network. The position involves building customer connections, understanding needs through questions, recommending solutions, and closing sales with clear communication. You will also receive ongoing training and develop skills in retail operations, merchandising, and inventory. The role may include contacting interested Verizon customers by phone or text and representing Verizon at sponsored off-site community events. This is a commission-based position with a starting base rate for the listed Illinois location(s) of $18.27 per hour. Compensation varies by geography, hours worked, and performance. The posting also describes potential individual commissions and additional earnings for sales performance. The schedule is 40 hours per week. Associates must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may have opportunities to pick up additional shifts, especially during peak periods. English and Spanish fluency are required.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Fluency in English and Spanish.
Willingness to work evenings, weekends, and holidays.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Build customer connections and uncover needs by asking questions.
Recommend products and solutions that address customer needs.
Close sales through clear communication and simple, intuitive technology solutions.
Participate in ongoing training and develop operational skills in merchandising and inventory.
Contact interested current Verizon customers by outbound phone calls and text messages to grow the customer base.
Engage with the community at off-site Verizon-sponsored events.

Benefits

Medical, dental, and vision benefits.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Tuition assistance of up to $8,000 per year.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Sales recognition programs and incentives, which have included travel and gifts.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
Adoption assistance.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on role.
New hires receive up to 15 vacation days per year, increasing with additional service.