Retail Sales Associate, Washington Square - Part Time

Macy's•Tigard, WA

2d•Onsite

About The Position

As a Retail Selling Colleague, the Retail Sales Associate combines results-focused selling with genuine hospitality to create standout shopping experiences. The associate learns about customers’ needs, offers personalized recommendations, and connects customers with appropriate products and services. Through warmth, product knowledge, and customer engagement, the associate builds trust, meets sales goals, and encourages loyalty. The role includes maintaining a clean, organized, inviting sales floor and fitting rooms, and is more than simply operating a cash register. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers in friendly, personal conversations; recover the sales floor and fitting rooms; update signs and pricing; support merchandise moves; and share loyalty program benefits. They collaborate with teammates, work toward individual and store results, and continually learn and improve. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and willingness to start a new venture and adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers with genuine hospitality, learn their needs, and offer personalized product and service recommendations.
Drive sales performance through customer engagement and smart selling behaviors, and work toward sales goals.
Build customer relationships and encourage loyalty through friendly, personal conversations and product knowledge.
Keep the sales floor and fitting rooms clean, organized, recovered, and inviting.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
Collaborate with colleagues and contribute to individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice