Retail Sales Associate, Aventura - Part Time

Macy's•Aventura, FL
•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-oriented selling with genuine hospitality to create memorable customer experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services on the sales floor and in fitting rooms. You build trust, work toward sales targets, and encourage customer loyalty through engaging service and effective selling behaviors. The role also includes maintaining a clean, organized, and inviting shopping environment. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers with friendly, personal conversations. They recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and help customers complete their visits. Teamwork, dependable attendance, continuous improvement, and a focus on customer and store results are important parts of the role.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Understand customer needs and provide personalized product and service recommendations.
  • Engage customers with warm, attentive hospitality and build customer relationships.
  • Work toward daily sales goals and store results through customer engagement and effective selling behaviors.
  • Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with teammates and support one another in serving customers and the community.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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