About The Position

As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, connect them with relevant products and services, and build trust and loyalty while working toward sales goals. You also help maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. Daily work includes reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and engaging customers with friendly, personal conversations. Colleagues recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and provide a thoughtful customer checkout and farewell. Teamwork, dependability, adaptability, and a commitment to learning and improving are important to delivering individual and store results.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Create customer relationships through warm, personalized service and product recommendations.
  • Meet daily sales goals by engaging customers and using effective selling behaviors.
  • Learn about new arrivals, top-selling items, trends, and promotions to inform and educate customers.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms.
  • Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share loyalty-program benefits and ensure customers have what they need before ending each interaction.
  • Collaborate with colleagues to support customers and achieve individual and store results.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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