Retail Sales Associate, Irving Mall - Part Time

Macy's•Irving, TX

1d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and build trust and loyalty while working toward sales goals. The role involves engaging customers on the sales floor and in fitting rooms and maintaining a clean, organized, inviting, and shoppable space. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and use that knowledge to engage and educate customers. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They also share loyalty program benefits and provide a courteous, personal checkout and farewell. Teamwork, adaptability, dependable attendance, and a commitment to learning and improving are important to delivering individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability. The position requires frequent use of computers and other technology, including handheld equipment and cash registers, as well as standing, moving, reaching, lifting, and other physical activities.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Deliver customer-focused selling and hospitality, understand customer needs, and provide personalized product and service recommendations.
Engage customers in friendly, personal conversations and build relationships that encourage loyalty and return visits.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits and provide a courteous, personalized end to the customer’s shopping experience.
Collaborate with and support teammates.
Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice