Retail Sales Associate Spanish Bilingual

Verizon•Hialeah, FL
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and help customers find technology solutions. You will build customer connections, identify their needs, recommend products and services, and close sales. The role also includes ongoing training and development in merchandising and inventory operations, outreach to interested Verizon customers by phone and text, and opportunities to represent Verizon at sponsored community events outside the store. The position is onsite at a defined location, with 40 scheduled hours per week. The role offers base pay of $16.00 to $21.00 per hour, plus individual sales commissions; compensation varies by geography, hours worked, and performance. Eligible bilingual employees in certain locations may receive an additional $3,000 annually after passing a language assessment. Employees may also have opportunities to earn additional income by picking up shifts, particularly during busy periods.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by applying knowledge of technology and providing customer service.
  • Connect with customers and ask questions to identify their needs.
  • Recommend products and solutions to provide customers with a complete sales solution.
  • Close sales by communicating effectively and offering intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives; past awards have included travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
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