Retail Sales Associate, Hawthorne Center - Full Time
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with relevant products and services on the sales floor and in fitting rooms. You use product knowledge and customer engagement to meet sales goals, build trust, and inspire loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and prepare the sales floor for customers. Throughout the day, they welcome customers, build relationships through friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and work collaboratively with colleagues to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Hours depend on business needs and colleague availability, and schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules or procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with adaptability to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, reach with arms and hands, and perform other physical tasks required by the position.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and build relationships through friendly, personal conversations.
- Understand customer needs and provide personalized product and service recommendations.
- Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable; recover merchandise and support merchandise moves.
- Update signs and pricing as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely at the end of the interaction.
- Collaborate with and support colleagues to serve customers and communities and achieve individual and store results.
- Use electronic devices and process register transactions as needed.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
