Retail Sales Associate - Part Time

Curaleaf • Jacksonville, FL

7d • Onsite

About The Position

As a part-time Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products while providing knowledgeable, personalized service. You’ll contribute to a welcoming, inclusive, and engaging store experience by building customer relationships, processing purchases, and helping guests find products suited to their needs. The role also supports store operations, inventory, sales goals, and compliance in a fast-paced retail environment. The position is located at 6361 103rd St, Jacksonville, FL 32210, offers 16–28 hours of shift availability, and pays $16.50 per hour. Weekend availability is strongly preferred.

Requirements

• High school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
• At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills.
• Strong multitasking skills and ability to shift priorities.
• Comfort with technology and willingness to learn new tools.
• Time management and organizational skills.
• Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
• Basic math and computer application proficiency.
• Positive, proactive approach to resolving customer issues.
• Conflict resolution skills and composure under pressure.
• Initiative, a team-first attitude, and readiness to support store leadership.
• Ability to build rapport and lasting customer relationships.
• Collaborative approach and commitment to teamwork.
• Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly.
• Ability to occasionally climb, balance, and lift up to 50 pounds.
• Close vision, including clear vision at 20 inches or less.
• Ability to work in confined spaces and tolerate a high-stress, changing environment.

Nice To Haves

• Sales experience focused on tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Responsibilities

• Greet and assist guests in a warm, professional manner.
• Build customer connections, ask thoughtful questions, and provide personalized product advice.
• Address customer concerns professionally and resolve issues to support customer satisfaction.
• Encourage guests to enroll in rewards programs.
• Collaborate with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and stocked across the sales floor and backroom.
• Support inventory tasks, including restocking, fulfilling online orders, and counting products.
• Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
• Highlight deals and complementary products at checkout.
• Stay current on promotions and product updates.
• Adapt to changing needs in a fast-paced retail environment and take on additional duties as needed.

Benefits

• Career growth opportunities.
• Competitive pay and benefits.
• Generous PTO and parental leave.
• 401(k) retirement plan.
• Life and disability insurance.
• Community involvement.
• Referral bonuses and product discounts. Benefits vary by state, role type, and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED