Retail Sales Associate (PT)

New Balance • Vacaville, CA

6d • Onsite

About The Position

Retail Sales Associates help ensure New Balance retail stores operate smoothly and provide exemplary customer service. With product knowledge and effective selling techniques, they assist customers throughout the transaction process and positively represent the New Balance brand.

The role includes helping customers identify suitable products, providing product and promotion information, maintaining a neat and well-stocked sales floor, and following procedures for merchandise security and workplace safety. This is a part-time retail position in Vacaville, California.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to work effectively in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
• Ability to kneel or squat frequently; move product boxes up to 50 lbs. with assistance if necessary; stand for extended periods; climb ladders occasionally; and climb and descend stairs frequently, depending on location.

Nice To Haves

• Past retail experience is preferred but not necessary.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: greet customers, understand their needs, educate them on product features and benefits, solve problems or answer questions, and complete transactions using suggestive selling, multiple selling, and effective closing.
• Measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are labeled and price marked properly.
• Protect products by greeting customers, attaching and detaching security tags, monitoring merchandise, and reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

• Part-time associates receive a 401(k), short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.
• New Balance describes its benefits offerings as including medical insurance options, dental, vision, and life insurance; online learning and development courses; tuition reimbursement; $100 monthly student loan support; mentorship programs; a yearly $1,000 lifestyle reimbursement; four weeks of vacation; 12 holidays; and parental leave. The description separately identifies certain benefits for part-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed