Bilingual Spanish - Retail Sales Associate

My Wireless•Phoenix, AZ
•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring a bilingual Spanish Retail Sales Associate to provide customers with a strong retail experience and technology solutions from AT&T products and services. The role involves engaging with customers, explaining available products and services, and guiding customers through the buying process. Associates work in an energetic retail environment with customers and colleagues, receive ongoing paid training, and may become eligible for career opportunities and financial rewards as they develop their skills. The position may also lead to opportunities on the management team. My Wireless has more than 240 locations throughout the United States and Puerto Rico and describes its mission as developing team members’ knowledge, habits, and skills to help customers pursue their goals. The job description is not all-inclusive, and employees may perform other related duties to meet the organization’s ongoing needs. My Wireless is an equal opportunity employer and does not discriminate on the basis of protected characteristics under applicable law.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Effective communication and interpersonal skills.
  • At least 18 years of age and legally able to be employed in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability; preferred, though it may not be required depending on location.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Help customers make buying decisions by delivering outstanding customer service.
  • Develop skills through training to become a top-performing Retail Sales Associate and prepare for potential management opportunities.
  • Maintain a fun, clean, and engaging work environment for customers and team members.
  • Work collaboratively with team members to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.
  • Engage with customers, educate them about available AT&T products and services, and guide them through the buying process.

Benefits

  • Strong base pay, commission, and bonus schedule.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including two AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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