Retail Sales Associate - Part Time

Curaleaf•Peoria, AZ

4d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products while delivering high-quality service. You’ll create a welcoming, informative, inclusive, and engaging experience by helping guests find products suited to their needs, recommending items, processing purchases, and building trust with customers, including first-time shoppers. The role suits someone who is passionate about cannabis, enjoys working with people, and can thrive in a fast-paced retail environment. This part-time position offers 15–30 hours per week at $15.25 per hour. Weekend availability is strongly preferred. The role is located at 8970 N 91st Ave, Peoria, AZ 85345. The employee may work varied shifts, including evenings, weekends, holidays, and occasional overnights. The work environment may involve exposure to dust, pollen, and plant pathogens. The position requires working in confined spaces, maintaining a high stress tolerance, adapting to change, and remaining flexible in an evolving environment. Physical duties include standing for extended periods; walking, talking, hearing, stooping, kneeling, crouching or crawling; reaching and using hands and fingers; lifting up to 25 pounds regularly and occasionally up to 50 pounds; and close vision.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
At least 6 months of experience using point-of-sale (POS) systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills and ability to connect with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn tools used in daily operations and customer engagement.
Time-management and organizational skills.
Effective de-escalation skills and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency to support transactions and reporting.
Positive, proactive approach to resolving customer issues and improving the guest experience.
Strong conflict-resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Collaborative approach and commitment to working well within a team.
Ability to meet the physical demands of the job, including extended standing and lifting up to 25 pounds regularly and occasionally up to 50 pounds.
Ability to work in confined spaces and tolerate potential exposure to dust, pollen, and plant pathogens.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests warmly and professionally to provide an exceptional customer experience.
Build genuine customer connections, ask thoughtful questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work collaboratively with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, building trust, and applying product knowledge.
Promote deals and complementary items at checkout.
Keep informed about promotions and product updates to provide a seamless customer experience.
Adapt to a fast-paced retail environment and changing priorities.
Take on additional duties as needed to support the team and store success.