Retail Sales Associate

Wild Fork Foods•East Hanover, NJ

About The Position

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness. You help maintain a clean, well-stocked, easy-to-shop store and perform operational routines, including working in freezer environments, handling cash, and supporting opening and closing duties even when leadership is not present. The role brings Wild Fork’s values to life: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, and Ownership. This position is offered full-time and part-time, with a starting wage of $18.00 per hour plus bonus potential.

Requirements

At least 1 year of retail, grocery, hospitality, or food experience.
Strong customer service skills and enthusiasm for food and culinary exploration.
Ability to work in fast-paced environments and manage multiple tasks.
Comfort working in extremely cold temperatures.
Ability to lift up to 50 lbs and stand or walk for 8–10 hours.
Flexible availability for mornings, evenings, weekends, and holidays.
Basic math skills for cash handling.

Nice To Haves

POS experience.
Curiosity about products, cooking, and customer needs.

Responsibilities

Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
Understand daily sales goals, promotions, and store priorities, and apply them through effective customer interactions and selling behaviors.
Drive sales by engaging customers, building baskets, and suggesting product pairings.
Support Wild Fork’s service standards so customers feel welcomed, valued, and inspired to return.
Stock, rotate, and merchandise products to keep the store full, fresh, and visually compelling.
Complete FIFO rotation and maintain accurate labeling and pricing.
Keep the store clean, organized, and customer-ready.
Support planogram changes, promotional sets, and daily recovery routines.
Assist with receiving and processing deliveries accurately and carefully.
Maintain organized back stock and promptly communicate low stock or product issues.
Follow shrink-prevention practices and report concerns to leadership.
Work in cold temperatures, including walk-in freezers, to pull products, organize stock, and execute counts.
Follow food safety, sanitation, and freezer safety guidelines.
Operate the POS accurately and process transactions, returns, and exchanges.
Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, and store readiness and safety walkthroughs.
Follow cash handling SOPs with precision and integrity.
Work closely with Team Leaders to execute daily priorities and meet store goals.
Participate in training, product knowledge sessions, new processes, and ongoing development.
Support a positive, inclusive team culture where everyone feels valued.