Retail Sales Associate Spanish Bilingual

Verizon•Hawthorne, CA
•Onsite

About The Position

Verizon is hiring a full-time, Spanish-bilingual Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales, delivering exceptional customer service, understanding customer needs, and recommending complete technology solutions. Associates receive ongoing training and can develop skills in retail operations, merchandising, and inventory. The position may also involve contacting interested Verizon customers by phone or text and representing Verizon at sponsored community events. The role offers a starting base pay rate of $18.27 per hour for the listed location, with commission-based earning potential. The posting also describes base pay of $16.00 to $21.00 per hour, potential annual individual commissions, and possible additional bilingual compensation in eligible locations after passing a language assessment. Compensation varies by geography, hours worked, and performance. The position is scheduled for 40 hours per week.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience in a commission-based environment.
  • Sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service skills.
  • Uncover customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customers’ needs.
  • Close sales through clear communication and intuitive technology solutions.
  • Participate in ongoing training and develop operational skills in merchandising and inventory.
  • Contact interested current Verizon customers by phone or text to build a customer base.
  • Engage with the community at off-site Verizon-sponsored events.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, it may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Sales recognition programs and incentives, which have included travel and gifts.
  • Potential additional annual compensation for bilingual speakers in eligible locations who pass a language assessment.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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