Retail Sales Associate Spanish Bilingual

Verizon•Union, NJ
•Onsite

About The Position

Verizon is hiring a full-time, Spanish-bilingual Retail Sales Associate to work onsite at a defined retail location. The role focuses on creating strong customer connections, understanding customer needs, recommending technology products and solutions, and generating sales. Associates receive ongoing training and may develop their customer base through outbound calls and texts to interested Verizon customers, as well as participation in Verizon-sponsored off-site community events. The position offers a base pay rate of $19.71 per hour for the location listed on the requisition, with compensation varying by geography, hours worked, and performance. The job description also describes base pay of $16.00 to $21.00 per hour, plus commission opportunities. Scheduled weekly hours are 40. Employees may be able to pick up additional shifts, particularly during busy periods. Verizon describes its benefits and perks as including medical, dental, and vision coverage; a matched 401(k) plan; paid time off and holidays; paid parental leave; tuition assistance; discounts; and other employee benefits. Benefits begin on day one, subject to applicable eligibility terms.

Requirements

  • High school diploma or GED.
  • Spanish bilingual ability.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Willingness to pick up additional shifts, typically during summer months, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
  • Build connections with customers, uncover their needs, and ask appropriate questions.
  • Present product insights and recommend solutions that meet customer needs.
  • Close sales by communicating clearly and offering simple, intuitive technology solutions.
  • Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
  • Grow a customer base through outbound calls and text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave of up to eight weeks for eligible new parents, with potentially up to 16 weeks for the birthing parent when paired with short-term disability.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Sales recognition programs and incentives.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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