Retail Sales Associate Spanish Bilingual

Verizon•Salinas, CA

7d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. You will build connections with customers, ask questions to understand their needs, recommend complete solutions, and close sales using clear communication. The role also includes ongoing training and development in operational functions such as merchandising and inventory. You may contact interested Verizon customers by phone or text and take part in Verizon-sponsored events outside the store to expand your customer base. The role requires English and Spanish fluency, and eligible bilingual employees who pass a language assessment may receive additional annual compensation. This is an onsite, worksite-based role with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, particularly during busy seasons. Compensation is commission-based. The posting describes base pay of $16.00 to $21.00 per hour, with potential individual commissions, and states that the starting base pay rate for the location listed on the requisition is $19.71 per hour. Actual compensation varies by geography, hours worked, and performance.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Fluency in English and Spanish.
Willingness to work evenings, weekends, and holidays.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Build connections with customers and ask questions to identify their needs.
Present product insights and recommend complete sales solutions.
Close sales by communicating effectively and providing intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising, inventory, and other operational functions.
Contact interested Verizon customers by outbound phone calls and text messages to discuss products and services.
Participate in Verizon-sponsored off-site events to engage with the community and expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
Newly hired employees receive up to 15 vacation days per year, with vacation time increasing with additional service.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
Eligible bilingual speakers in certain locations may receive an additional $3,000 annually after passing a language assessment.