About The Position

The seasonal sales associate is the store’s customer service specialist and reports to the Store Manager. The associate is responsible for exceeding customer expectations by listening to customers’ needs, finding products that meet those needs, providing in-depth product information, and closing sales. This seasonal role is for the fall and winter period, from October through December 2026, at the Glendale Galleria in Glendale, California. The schedule averages 12 or more hours per week based on business seasonality. Full weekend availability (Friday through Sunday) is required, with religious exemptions considered; opening and closing shifts are highly preferred. The role requires availability for specified Black Friday and holiday dates.

Requirements

  • Strong communication skills.
  • Ability to calculate figures and amounts such as discounts and percentages.
  • Ability to stand for long periods, read computer terminals, and push, pull, or move objects weighing at least 25 pounds.
  • Ability to maneuver around the sales floor and stockroom while repeatedly bending, twisting, stooping, squatting, and climbing.
  • High school diploma or GED, or six months of retail or related experience.
  • Availability for an average of 12 or more hours per week based on business seasonality.
  • Full weekend availability, Friday through Sunday; religious exemptions will be considered.
  • Availability for the specified restricted holiday dates: November 20–22 and November 27, 2026, and December 18–26, 2026.

Nice To Haves

  • Opening and closing shift availability is highly preferred.

Responsibilities

  • Meet and exceed sales goals.
  • Maintain brand and operational standards, including visual presentation and cleanliness.
  • Proactively manage customer needs and exceed expectations by following UNIQLO service standards and Fundamental Principles, including using the six standard phrases.
  • Know fitting room standards and assist when needed.
  • Work as a cashier when required, following cashier protocols.
  • Process shipments and ensure merchandise is represented on the sales floor in a full size run.
  • Assist management in identifying and resolving store issues.
  • Provide customers with product and brand knowledge.
  • Follow company policies and procedures and notify management of infractions.
  • Assist with special projects assigned by management.

Benefits

  • 30% employee merchandise discount.
  • Employee referral bonus.
  • Commuter benefits.
  • Promotion opportunities every three months based on individual performance.
  • Career advancement opportunities for driven team members who consistently deliver strong results.
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