Retail Sales Associate - Part Time

Curaleaf•Bordentown, NJ

5d•Onsite

About The Position

Curaleaf is seeking a part-time Retail Store Associate to serve as a customer-facing representative and product resource. The associate creates a welcoming, informative, inclusive, and engaging experience by helping customers explore cannabis products, offering personalized advice, processing purchases, and building customer trust. The role is based at 191 US Highway 130, Bordentown, NJ 08505, with shift availability of 4–29 hours per week. Weekends, evenings, and holidays are required. The stated hourly pay rate is $17.00. The associate supports customer service, store operations, inventory, and sales performance in a fast-paced, compliance-driven retail environment. Responsibilities include assisting with store opening and closing, cash handling, identity checks, customer profile updates, accurate transactions, store cleanliness and stocking, online order fulfillment, and inventory counts. The associate also works collaboratively with the team, keeps current on promotions and products, and supports store leadership and store success as needed. The work involves potential exposure to dust, pollen, and plant pathogens, as well as working in confined spaces. The role requires adaptability, flexibility in an ever-changing environment, and a high tolerance for stress. Physical demands include extended periods of standing and walking, various bending and reaching movements, and lifting up to 25 pounds regularly and up to 50 pounds occasionally. Close vision is required.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and collaboratively in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools for store operations and customer engagement.
Solid time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic proficiency in math and computer applications for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Collaborative approach and commitment to working well within a team.
Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to climb and balance occasionally, and to perform work requiring close vision.
Ability to work in confined spaces and tolerate potential exposure to dust, pollen, and plant pathogens.

Nice To Haves

Background in sales with experience tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner to provide an exceptional customer experience.
Build genuine connections with customers, ask thoughtful questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow store procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory tasks, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, customer trust, and product knowledge.
Highlight promotions, deals, and complementary products at checkout.
Stay informed about promotions and product updates.
Adapt to changing priorities in a fast-paced retail environment.
Take on additional duties as needed to support the team and store success.