About The Position

The Retail Sales Associate at Vuori forges connections with customers and communicates the brand’s values through product knowledge and an optimistic outlook. The role focuses on creating an excellent customer experience, building customer relationships, supporting sales goals in a team-based commission environment, and maintaining store operations and visual standards. This is a seasonal position in Pasadena.

Requirements

  • Availability to work nights, weekends, and holidays.
  • Adherence to scheduled shifts and punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.
  • Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
  • Willingness to stay active and move throughout the store during each shift.
  • Willingness to reach, bend, and use a step stool or ladder when needed.
  • Willingness to work in an environment with bright lights and music.
  • Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

  • Create an unforgettable customer experience and forge lasting relationships with customers.
  • Work with the sales team to provide each customer with the best service possible.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, find sizes, and provide customers with knowledgeable feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge in fashion and activewear to serve customers as an expert.
  • Assist with projects while keeping the customer experience a priority.
  • Communicate inventory needs to support business goals.
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management on inventory management.
  • Clean the store regularly, including floors and bathrooms.
  • Understand and execute cash control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
  • Identify and communicate product concerns in a timely manner.

Benefits

  • Generous Vuori discount and industry perks
  • Wellness and fitness benefits
  • Hourly pay of $18.57 plus team-pooled commission
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