Ray-Ban Retail Sales Associate

EssilorLuxottica Group•Denver, CO
•$17 - $25•Onsite

About The Position

The Retail Sales Associate provides exceptional customer service, builds and maintains client relationships, and achieves sales targets. The role requires in-depth knowledge of Ray-Ban products, current trends and styles, brand warranties, and optical add-on features so the associate can offer personalized recommendations. The associate also supports omnichannel service, assists with minor adjustments and repairs, and helps keep the store clean, organized, and visually appealing.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of retail sales experience, preferably in eyewear and/or luxury retail.
  • Excellent communication and interpersonal skills, with the ability to build strong client relationships.
  • Punctuality and reliability.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong organizational skills and attention to detail, with the ability to multitask in a fast-paced environment.
  • Demonstrated ability to achieve sales targets and exceed customer expectations.
  • Collaborative and adaptable team player who is supportive, respectful, and open to feedback.
  • Problem-solving and analytical skills, including the ability to identify issues, evaluate solutions, and implement effective strategies.
  • Ability to manage workload pressure.
  • Ability to stand for extended periods and lift up to 25 pounds.

Nice To Haves

  • Experience operating a POS system.
  • Luxury sales or eyewear industry experience.

Responsibilities

  • Provide outstanding customer service and ensure clients have a memorable shopping experience.
  • Stay current on industry trends and product knowledge by attending required training sessions and workshops.
  • Demonstrate in-depth knowledge of the brand, warranties, and optical add-on features.
  • Build and maintain client relationships in-store and through follow-up communication.
  • Meet and exceed daily, weekly, and monthly sales targets through upselling and cross-selling.
  • Assist with minor adjustments and repairs.
  • Maintain a clean, organized, and visually appealing sales floor and back-of-house environment.
  • Provide omnichannel support for a seamless experience across online and in-store services.
  • Understand and adhere to brand policies and procedures.
  • Perform other miscellaneous duties as assigned by management.

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
  • Competitive bonus and/or commission plan may be offered
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