Licensed Optician-Maui, HI-Ray-Ban
About The Position
The Licensed Optician helps lead a luxury retail store by building and maintaining a strong client following and consistently delivering exceptional service to exceed sales and service expectations. The role supports the Store Manager in ensuring optical quality controls are followed. The Licensed Optician advises customers on frames and lenses suited to their lifestyle, wardrobe, prescription, and budget, and ensures precise measurements, adjustments, fittings, and finished eyewear. The position also supports sales-floor and back-office presentation, inventory control, store policies and procedures, staff training and mentoring, and the setup and execution of events. The role requires flexibility to work non-traditional hours, including evenings and weekends.
Requirements
- High school diploma.
- State licensure or certification as an optician from a nationally recognized opticianry association.
- At least 2 years of sales experience in the luxury service industry.
- Knowledge of current optical theory and practices.
- Natural ability to build a client following.
- Sales experience.
- Polished appearance.
- Strong written and verbal communication skills.
- Strong interpersonal skills.
- Resourceful and results-driven.
- Computer skills.
- Flexibility to work non-traditional hours, including evenings and weekends.
Responsibilities
- Maintain extremely high standards of sales and service.
- Meet and exceed client-service and sales standards by consistently delivering an exceptional experience.
- Build and maintain a strong client following by connecting with customers and developing relationships.
- Guide customers in selecting frames and lenses suited to their lifestyle, wardrobe, prescription, and price needs.
- Accurately take and record measurements, adjust and fit eyewear, and execute all details.
- Ensure finished eyewear meets the Luxury Retail standard of flawless accuracy.
- Stay current on product knowledge and fashion trends to drive sales.
- Maintain presentation standards on the sales floor and in the back office.
- Maintain inventory controls.
- Understand and support Luxury Retail policies and procedures.
- Train and mentor Managers and Associates.
- Support the setup and execution of events.
- Exemplify Luxottica Retail's vision, mission, and values; celebrate wins and lead by example.
- Support the Store Manager in ensuring compliance with optical quality controls.
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Employee discounts
- Potential competitive bonus and/or commission plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
