Ray-Ban Assistant Manager

EssilorLuxottica Group•Kaanapali, HI

3d•$20 - $36

About The Position

The Assistant Manager assists in leading the Ray-Ban store to success by developing a team that consistently delivers the Luxury Retail Signature Experience. The role is responsible for helping exceed expectations across business operations, including financial results, customer and associate satisfaction, merchandise presentation, public relations and events, and asset protection. The Assistant Manager directs and monitors store sales and operations, supports recruiting and staff development, maintains high standards of presentation and service, and uses financial data and business trends to drive results. The position also communicates with the media and the Luxury Leadership Team, sharing relevant feedback and information about trends and competition.

Requirements

High school diploma or equivalent.
Sales experience.
Strong financial acumen.
Effective oral and written communication skills.
Polished appearance and public communication skills.
Organizational and time-management skills.
Team-building and management proficiency.
Strong interpersonal skills.
Critical-thinking skills.
Analytical ability and computer proficiency.
Attention to detail.
Flexibility to work non-traditional hours, including evenings and weekends.

Nice To Haves

Five or more years of management experience in the luxury service industry.

Responsibilities

Ensure the Luxury Retail point of view is well presented when communicating with the media.
Direct and monitor store sales and operations to meet operating income and sales objectives.
Recruit and hire superior talent with experience in a luxury service environment.
Build bench strength and maintain a clearly defined succession plan.
Develop associates by providing clear, motivating, and constructive performance feedback in a timely manner.
Staff the store appropriately to deliver gracious customer service and meet sales goals.
Create an environment that supports the development of managers and associates through challenging assignments and management-development opportunities.
Recognize associates for their performance and service.
Maintain extremely high standards of presentation and service.
Communicate feedback to the Luxury Leadership Team based on business needs.
Communicate trends and competitor activity to the Luxury Leadership Team.
Analyze key financial data, monitor operating efficiencies, identify business trends and opportunities, and set action plans to drive the business.
Exemplify Luxottica Retail's vision, mission, and values; celebrate wins and lead by example.