Seasonal Retail Sales Associate, Viewmont

Macy's • Scranton, PA

8h • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and work toward sales goals by engaging customers and using effective selling behaviors. You help create a clean, organized, inviting sales floor and contribute to customer loyalty through attentive service.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and making sure the sales floor is ready for customers. During the day, they welcome customers, build friendly relationships, maintain merchandise presentation, update signs and pricing, process damages and vendor returns, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and finish interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Welcome customers and create friendly, personal conversations that build relationships and encourage return visits.
• Understand customer needs and provide personalized product and service recommendations.
• Drive sales performance, meet daily sales goals, and use effective selling behaviors.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Help keep the sales floor clean, organized, prepared, and shoppable.
• Merchandise new receipts and support merchandise moves.
• Process damages, testers, and selected merchandise for return to vendors.
• Update signs and pricing.
• Share loyalty-program benefits and ensure customers have what they need.
• Thank customers sincerely and provide attentive service through the end of their visit.
• Support teammates with honesty, care, and collaboration.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed