Seasonal Retail Commission Sales Associate - Fine Jewelry, Viewmont
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select items that suit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. Along with meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and ensure merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. Daily work includes preparing and organizing the sales floor, reviewing goals and product information, engaging and assisting customers, maintaining merchandise presentation and stock, updating signs and pricing, replenishing merchandise, and promoting loyalty benefits. The position requires flexible availability, including days, evenings, weekends, and holidays. Weekend shifts are part of the schedule requirements. Hours depend on business needs and colleague availability. This is a seasonal position.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, handheld equipment, cash registers, and digital tools effectively.
- Ability to support product recommendations, fittings, and use of digital shopping tools.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge about fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and assist with selections.
- Build customer relationships through consultative selling, hospitality, and clienteling tools.
- Meet and surpass daily sales goals, as well as client and protection plan goals.
- Promote loyalty, warranty, and credit programs and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Use point-of-sale technology and digital shopping tools to complete transactions and improve the customer experience.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, replenishment, and merchandise moves.
- Maintain accurate signage and pricing and ensure merchandise security, accuracy, and asset protection compliance.
- Participate in sales events, special events, vendor training, and ongoing product education.
- Keep the sales floor clean, organized, and shoppable, and collaborate with teammates to support customers and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
