Retail Sales Associate - Part Time

Curaleaf•Saint Petersburg, FL

10d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products while delivering high-quality service. You’ll create a welcoming, informative, inclusive, and engaging experience by learning about customers’ needs, recommending products, processing purchases, and building trust. The role suits someone who enjoys working with people and can adapt to a fast-paced retail environment. This part-time position offers 15–20 hours, with weekend availability strongly preferred, and pays $15 per hour. The role is based at 3811 Tyrone Blvd N, St. Petersburg, FL 33709. Employees support customer service, store operations, inventory, and sales goals while following applicable procedures and regulations. The position involves standing and moving for extended periods, lifting items, and potential exposure to dust, pollen, and plant pathogens. Work may take place in confined spaces and requires stress tolerance and adaptability.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, focused on service and customer satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and collaboratively in a fast-paced, compliance-driven environment.
Flexibility to work varied shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation and conflict-resolution skills, with a calm, solution-oriented approach under pressure.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Ability to stand for extended periods; walk, talk, hear, stoop, kneel, crouch or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to occasionally climb and balance, and close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and tolerate a high-stress, ever-changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally and warmly.
Build genuine customer relationships, ask thoughtful questions, and provide personalized product advice.
Address customer concerns and resolve issues to support satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked in the sales floor and backroom.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Promote deals and complementary products at checkout.
Keep informed about promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.