Retail Sales Associate Spanish Bilingual

Verizon•Phoenix, AZ

20d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will help customers find technology products and services that meet their needs while working toward sales goals as part of a retail team. The role involves building customer connections, asking questions to identify needs, recommending solutions, and completing sales using clear communication. You will also develop your skills through ongoing training and take on operational work across merchandising and inventory. The position may include outbound calls and texts to interested Verizon customers, as well as participation in off-site Verizon-sponsored community events. This is an onsite, worksite-based position with 40 scheduled hours per week. Employees must be fluent in English and Spanish. The position offers base pay of $16.00 to $21.00 per hour, individual sales commissions, and potentially additional compensation for eligible bilingual employees who pass a language assessment. Compensation varies by geography, hours worked, and performance. Employees may be asked to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, particularly during peak periods.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Fluency in English and Spanish.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Identify customer needs by building connections and asking questions.
Recommend products and solutions that address customer needs and provide a complete sales solution.
Close sales through effective communication and intuitive technology solutions.
Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
Make outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
Engage with the community at off-site Verizon-sponsored events to build a customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other awards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
Adoption assistance.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 vacation days per year, increasing with additional service.