Retail Sales Associate - Womens Shoes, Springfield - VA - Full Time

Macy's•Springfield, VA

3d•$17 - $20•Onsite

About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and use product knowledge and a personal approach to build trust, meet sales goals, and inspire loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. They welcome customers and build relationships through friendly, personal conversations; maintain a shoppable environment by recovering floors and fitting rooms, updating signs and pricing, and assisting with merchandise moves; share loyalty program benefits; and provide a sincere, helpful checkout experience. They collaborate with teammates, pursue individual and store results, and continually learn and improve. This is a full-time position in Springfield, Virginia. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability for days, evenings, weekends, and holidays is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability and willingness to acquire new customers by opening credit accounts and sharing loyalty benefits.
Ability and willingness to meet daily sales goals.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, adaptability to changing priorities, ability to work independently, and ability to work well with a team.
Comfort handling electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Deliver customer-focused selling and hospitality, including understanding customer needs and providing personalized product and service recommendations.
Build customer relationships through warm greetings, eye contact, and friendly conversations.
Pursue sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
Maintain a clean, organized, and shoppable sales floor and fitting rooms; recover merchandise, update signs and pricing, and support merchandise moves.
Help customers complete their shopping experience and provide a sincere thank-you.
Collaborate with colleagues and contribute to individual and store results.
Use computers and other technology, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice