Seasonal Retail Sales Associate - Womens Shoes, Northridge Fashion Center

Macy's•Northridge, CA

2d•Onsite

About The Position

As a Retail Selling Colleague in Women’s Shoes, you blend results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, make personalized recommendations, connect them with products and services, and build trust and loyalty while working toward sales goals. The role includes helping keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best-selling products, and staying informed about trends and promotions. They welcome customers, build friendly relationships, maintain shoppable spaces, recover the floor and fitting rooms, update signs and pricing, and support merchandise moves. They also share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The position calls for collaboration, dependable attendance, and a commitment to improving individual and store results. This is a seasonal position at the Northridge Fashion Center. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. The posting describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week, but does not specify the schedule for this role.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide welcoming, personalized customer service and build customer relationships.
Recommend products and services based on customers’ needs and use product knowledge to support sales.
Work toward daily sales goals and drive performance through customer engagement and smart selling behaviors.
Review sales goals, new arrivals, top-selling products, trends, and promotions to prepare for customer interactions.
Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering the space.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
Collaborate with colleagues to serve customers and achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice