Seasonal Retail Sales Associate, Laguna Crossroads
About The Position
As a Seasonal Retail Selling Colleague, you blend results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through product knowledge and a personal approach on the sales floor or in the fitting room, you help make visits memorable, achieve sales goals, build trust, and inspire customer loyalty. The role also involves maintaining a clean, organized, and inviting shopping space. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers, build relationships through friendly conversations, maintain merchandise presentation, process damages and vendor returns, update signs and pricing, and support merchandise moves. They also share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and continually learn to improve individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week. Actual hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort with meeting daily sales-goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
- Welcome customers and build relationships through friendly, personalized conversations.
- Understand customer needs and recommend appropriate products and services.
- Work toward sales goals through customer engagement and effective selling behaviors.
- Keep the sales floor clean, organized, inviting, and ready for customers.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and select merchandise to return to vendors.
- Update signs and pricing.
- Share loyalty-program benefits and ensure customers have what they need.
- Thank customers sincerely and provide a positive closing experience.
- Collaborate with colleagues and learn from one another to support customer service and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
