Seasonal Beauty Advisor, Laguna Crossroads

Macy's•Elk Grove, CA

4h•$17 - $24

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You educate customers, offer expert advice, demonstrate products, and provide tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, with the goals of exceeding customer expectations and achieving sales goals. You also help maintain a clean, organized, and shoppable counter and sales floor, stay informed about sales goals, new arrivals, top sellers, promotions, and trends, and work collaboratively with colleagues to serve customers and the community. The role requires flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality. The position involves frequent customer interaction and use of point-of-sale technology and digital tools. Physical tasks include talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The position requires standing for at least two consecutive hours and lifting at least 25 pounds.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining beauty products’ benefits and use.
Offer expert beauty advice and tailored consultations, which may include makeup application and skincare recommendations.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Meet and exceed daily sales goals through exceptional service.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Promote offers, product launches, sales events, credit accounts, and loyalty program benefits to customers.
Stay informed about sales goals, new arrivals, top-selling products, trends, promotions, and product knowledge through ongoing training and vendor education.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support colleagues through honest, caring, and collaborative teamwork.
Provide a welcoming customer experience and conclude interactions with a sincere thank-you.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice