Seasonal Retail Sales Associate, Colonies Crossroads

Macy's•Upland, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services on the sales floor and in the fitting room. You use product knowledge and customer engagement to meet sales goals, build trust, and encourage customer loyalty. You also help maintain a clean, organized, inviting, and shoppable sales space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they build customer relationships, merchandise new receipts, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and collaborate with teammates to serve customers and achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and interest in meeting daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customer needs and offer personalized product and service recommendations.
  • Drive sales performance, meet sales goals, and use effective selling behaviors.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere closing and thank-you.
  • Collaborate with teammates to serve customers and achieve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service