Retail Sales Associate - Part Time

Curaleaf • Carle Place, NY

6d • Onsite

About The Position

As a part-time Retail Sales Associate at Curaleaf, you will represent the brand and help customers explore cannabis products while providing welcoming, informative, inclusive, and engaging service. You will build trust by learning about customers’ needs, offering personalized product recommendations, supporting first-time shoppers, and handling purchases. The role contributes to a positive store experience and to the success of a fast-paced, compliance-driven retail operation. The stated availability is 16–26 hours per week, including weekends, evenings, and holidays. The hourly pay rate is $18.

Requirements

• High school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role focused on service and customer satisfaction.
• At least 6 months of experience using point-of-sale (POS) systems and accurately handling cash transactions.
• Ability to work independently and collaboratively in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills.
• Strong multitasking skills and ability to shift priorities.
• Comfort with technology and willingness to learn new tools.
• Time-management and organizational skills.
• Effective de-escalation skills and a calm, solution-oriented approach to customer concerns.
• Basic math and computer application proficiency for transactions and reporting.
• Positive, proactive approach to resolving customer issues.
• Strong conflict-resolution skills and composure under pressure.
• Initiative, a team-first attitude, and readiness to support store leadership.
• Ability to build rapport and lasting customer relationships.
• Collaborative approach and commitment to working well with a team.

Nice To Haves

• Sales experience focused on tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Responsibilities

• Greet and assist guests professionally and provide an exceptional customer experience.
• Build customer connections, ask questions, and offer personalized product advice.
• Address customer concerns and resolve issues to support satisfaction.
• Encourage guests to enroll in rewards programs.
• Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow store procedures and regulations.
• Check identification, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and stocked, including the sales floor and backroom.
• Support inventory work, including restocking, fulfilling online orders, and counting products.
• Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
• Highlight promotions and complementary items at checkout.
• Stay informed about promotions and product updates.
• Adapt to a fast-paced and changing retail environment.
• Take on additional duties as needed to support the team and store success.

Benefits

• Career growth opportunities.
• Competitive pay and benefits.
• Generous paid time off and parental leave.
• 401(k) retirement plan.
• Life and disability insurance.
• Community involvement.
• Referral bonuses and product discounts. Benefits vary by state, role type, and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED