Retail Sales Associate - Part Time - 0590

First Cash Pawn•Jacksonville, TX
•$11 - $14

About The Position

FirstCash Holdings, Inc. is hiring a part-time, customer-focused Retail Sales Associate. The role assists customers with sales, loans, product inquiries, and pawn and short-term loan services. Associates explain loan terms, complete paperwork, process transactions accurately in accordance with company and regulatory guidelines, and evaluate merchandise condition and value. The position also supports day-to-day store operations, including maintaining merchandise displays and the sales floor, handling cash and negotiable items, completing basic opening and closing tasks, and following required training and company policies. Associates may work with firearms at FFL locations; certification is provided. Pay is $11.00–$14.00 per hour plus commission, which ranges from 2% to 8% based on individual performance.

Requirements

  • Be at least 18 years old.
  • Have a high school diploma, GED, or equivalent experience.
  • Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
  • Availability for a flexible retail schedule, including weekends and holidays.
  • Strong customer service skills and a team-oriented mindset.
  • Basic math and computer skills.
  • Willingness to assist customers or retrieve merchandise from exterior areas.

Nice To Haves

  • Bilingual communication skills.
  • Experience using retail checkout systems.

Responsibilities

  • Greet and assist customers with sales, loans, and product inquiries.
  • Explain terms and complete paperwork for pawn and short-term loan services while providing a customer-focused experience.
  • Process sales and loan activity accurately and follow company and regulatory guidelines.
  • Evaluate merchandise condition and value to support buying, selling, and loan decisions.
  • Maintain a clean, organized sales floor and merchandise displays.
  • Handle cash and negotiable items responsibly.
  • Support store operations, including basic opening and closing tasks.
  • Communicate clearly with customers and team members.
  • Complete required training and follow company policies.
  • Perform other duties as assigned.

Benefits

  • Commission of 2%–8% based on individual performance.
  • Earned Wage Access available after day two.
  • Employee discounts starting on day one.
  • Vacation and sick/personal time based on tenure and applicable state and local requirements.
  • 401(k) auto-enrollment after six months, subject to age requirements.
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