Retail Sales Associate, Coral Square - Full Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-oriented selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with products and services, and build trust and loyalty while working toward sales goals. The role includes customer engagement on the sales floor and in fitting rooms, and helping keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and making sure the sales floor is ready for customers. During the day, they welcome and assist customers, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and thank customers. They collaborate with teammates, take pride in their work, and continue learning to support individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Engage customers with warm, personal service and learn about their needs.
- Recommend products and services and use product knowledge to support customer decisions.
- Work toward daily sales goals through customer engagement and effective selling behaviors.
- Help customers on the sales floor and in fitting rooms.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their visits.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
