Retail Sales Associate - Part Time

Arcis Golf•Ocotillo, CA
•Onsite

About The Position

The Retail Sales Associate, also described in the posting as a Pro Shop Attendant, supports the golf experience at Ocotillo Golf Club by welcoming members and guests, assisting with golfer check-in, coordinating tee times and play, and providing attentive service. The role promotes memberships and merchandise, processes payments, supports inventory and shop presentation, and coordinates with golf operations staff. Part-time availability from Friday through Sunday is required.

Requirements

  • Must have availability Friday through Sunday.

Responsibilities

  • Greet members and guests warmly and professionally and provide attentive service.
  • Assist golfers with check-in and respond proactively to questions about tee times, merchandise, course details, and membership benefits.
  • Promote Arcis memberships by explaining benefits and encouraging participation.
  • Answer phone calls and handle tee time requests, updates, and guest inquiries.
  • Manage the tee sheet, group pairings, and timely starts; communicate with Starters and Guest Services about pace of play and player movement.
  • Inform guests about course conditions, cart path rules, maintenance updates, and weather-related changes.
  • Use the POS system to check in golfers, collect green and cart fees, and complete merchandise sales.
  • Promote and upsell merchandise using product knowledge.
  • Handle cash, including daily register setup, reconciliation, and closeout procedures.
  • Assist with inventory management, restocking, tagging, and rotating merchandise.
  • Keep the Golf Shop clean, organized, and professionally presented; report maintenance issues and product shortages to management.
  • Coordinate with Guest Services, Player Assistants, and Management to support service delivery across departments.
  • Assist with Starter duties and first tee logistics when needed.
  • Perform other duties as assigned by the Head Golf Professional or Golf Operations Manager.

Benefits

  • Medical insurance
  • Mental health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Accident and critical illness insurance
  • Pet insurance
  • Paid time off
  • 401(k) plan and match
  • Holiday pay
  • Food and beverage discounts
  • Golf benefits
  • Employee assistance program
  • Career growth
  • Flexible schedules
  • Development opportunities
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