Retail Sales Associate - Bilingual Spanish

Verizon • San Jose, CA

7d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, identify needs through questions and conversation, recommend complete solutions, and close sales using clear communication. The role also includes developing skills through ongoing training and supporting merchandising and inventory operations. You may grow your customer base through outbound calls and text messages to interested Verizon customers, and by participating in Verizon-sponsored events outside the store.

This is an onsite, worksite-based position with 40 scheduled weekly hours. The role requires bilingual fluency in English and Spanish and willingness to work evenings, weekends, and holidays. Employees are typically given their schedule four weeks in advance and may have opportunities to pick up additional shifts during busy periods.

The position offers a base pay rate of $20.67 per hour for the location listed on the requisition, plus commission potential. Compensation varies by geography, hours worked, and performance. The posting describes potential annual commissions and earnings for employees who meet or exceed sales goals.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
• Bilingual fluency in English and Spanish.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by making connections and asking relevant questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and offering simple, intuitive technology solutions.
• Develop skills through ongoing training and up-skill in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages to grow a customer base.
• Engage with the community at off-site Verizon-sponsored events to expand a loyal customer base.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of up to eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED