Retail Sales Associate Spanish Bilingual

Verizon • Miami, FL

3d • $16 - $21 • Onsite

About The Position

As a full-time, onsite Verizon Retail Sales Associate, you will work with a retail team to generate sales, deliver exceptional customer service, and help customers find technology products and services that meet their needs. You will build customer connections by asking questions, recommend complete solutions, close sales, and continue developing your skills through training in sales, merchandising, and inventory operations. The role may also include outbound calls and text messages to interested Verizon customers, as well as participation in Verizon-sponsored events outside the store.

The position is commission-based. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn up to $18,000 annually in individual commissions for meeting sales goals. The posting states that top performers may earn an additional $14,500 or more in individual commissions, with potential total annual earnings of $65,000+ to $75,500+. Compensation varies by geography, hours worked, and performance. Bilingual speakers in eligible locations may receive an additional $3,000 annually after passing a language assessment.

The role is scheduled for 40 hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may have opportunities to pick up additional shifts during peak periods. The employer describes comprehensive benefits and career-development support, including training, education assistance, paid time off, parental leave, insurance, retirement-plan matching, and employee discounts.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Fluency in English and Spanish.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Identify customers’ needs by making connections and asking questions.
• Recommend products and solutions to provide customers with complete sales solutions.
• Close sales by communicating effectively and fulfilling customer needs with technology solutions.
• Develop skills through ongoing training and work in merchandising and inventory operations.
• Contact interested current Verizon customers through outbound calls and text messages.
• Participate in Verizon-sponsored off-site events to engage with the community and expand the customer base.

Benefits

• Best-in-class medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, with vacation increasing with additional service.
• Potential additional annual pay for bilingual speakers in eligible locations after passing a language assessment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED