Retail Sales Associate - Part Time

Curaleaf•York, PA

4d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to serve as a customer-facing brand representative and product resource. The associate creates a welcoming, informative, inclusive, and engaging experience; helps customers explore cannabis products and make informed choices; and contributes to store sales and operations. The role is based at 1517 N. George Street, Unit 2, York, PA 17804, offers 15–25 hours per week, and pays $16 per hour plus tips. Weekend availability is strongly preferred. The associate supports customer service, store operations, inventory, and sales goals in a fast-paced, compliance-driven retail environment. Work may include evening, weekend, holiday, and occasional overnight shifts. Physical demands include extended standing and walking, lifting up to 25 pounds regularly and up to 50 pounds occasionally, and other movement such as stooping, kneeling, crouching, crawling, climbing, and balancing. The work environment may involve exposure to dust, pollen, and plant pathogens, confined spaces, and changing or high-stress conditions.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale (POS) systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn tools used for daily operations and customer engagement.
Time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues and supporting a good guest experience.
Strong conflict-resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and ability to work well within a team.
Ability to meet the physical requirements, including extended standing and lifting up to 50 pounds occasionally.
Ability to work in an environment that may involve allergens, confined spaces, high stress, and changing conditions.

Nice To Haves

Sales experience involving KPI tracking and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests warmly and professionally to deliver an exceptional customer experience.
Build customer connections, ask thoughtful questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the sales floor and backroom clean, organized, and stocked.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary products at checkout.
Keep current on promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.