Retail Sales Associate - Womens Shoes, North Star Mall - Full Time
About The Position
As a Retail Selling Colleague in women’s shoes, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. You also help maintain a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular products, and staying informed about trends and promotions. During customer interactions, they offer a warm welcome and build relationships through friendly, personal conversations. They maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and close interactions with a sincere thank-you. Teamwork, continuous improvement, and delivering individual and store results are central to the role. This is a full-time position. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to handle electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and provide genuine, personalized service and product recommendations.
- Build customer relationships and encourage customers to return through friendly, personal conversations.
- Work toward daily sales goals and achieve selling targets through customer engagement and effective selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Assist customers through checkout, process register transactions, and end interactions with a sincere thank-you.
- Collaborate with colleagues and support one another to serve customers and communities.
- Learn and improve continuously to contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
