Retail Sales Associate - Part Time

Curaleaf•Sanford, FL

2d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products while delivering high-quality service. You’ll create a welcoming, informative, inclusive, and engaging experience by learning about customers’ needs, offering personalized product advice, processing purchases, and building trust. The role also supports daily store operations, inventory, sales goals, and compliance in a fast-paced retail environment.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale (POS) systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation, conflict-resolution, and customer-service skills, including remaining calm under pressure.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.

Nice To Haves

Sales experience focused on tracking KPIs and meeting targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner.
Build genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory tasks, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, customer trust, and product knowledge.
Highlight deals and complementary items at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.