Retail Sales Associate - Part Time

Curaleaf•Lady Lake, FL

21d•Onsite

About The Position

As a part-time Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products while providing high-quality service. You’ll create a welcoming, informative, inclusive, and engaging experience by offering personalized product advice, assisting with purchases, and building customer trust in a fast-paced retail environment. The role combines customer service and sales with store operations. Associates help open and close the store, process transactions, maintain store standards, support inventory and online orders, and stay informed about promotions and product updates. The position is based at Curaleaf’s Professional Park location in Lady Lake, Florida. Shift availability is 4–30 hours, with weekend availability strongly preferred.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using POS systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Solid time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency.
Proactive, positive approach to resolving customer issues.
Strong conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and commitment to teamwork.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests warmly and professionally.
Build customer relationships, ask questions, and provide personalized product advice.
Address customer concerns and resolve issues to support customer satisfaction.
Enroll guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update profiles, and process transactions accurately.
Keep the store clean, organized, and stocked, including the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary products at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced and changing retail environment.
Take on additional duties as needed to support the team and store.