Retail Sales Associate Spanish Bilingual

Verizon • Avondale, AZ

12d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and customer success. You will use your interest in technology and customer service to understand customer needs, recommend solutions, and close sales. The role also includes ongoing training in operational functions such as merchandising and inventory, as well as opportunities to contact interested Verizon customers and participate in Verizon-sponsored community events. This is an onsite role at a defined work location, scheduled for 40 hours per week. English and Spanish fluency are required. Compensation includes base pay of $16.00 to $21.00 per hour, sales commissions, and potentially an additional $3,000 annually for eligible bilingual employees who pass a language assessment. Actual compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
• Fluency in English and Spanish is required.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Identify customer needs by building connections and asking questions.
• Recommend products and solutions that meet customer needs.
• Close sales through effective communication and intuitive technology solutions.
• Develop skills through ongoing training in merchandising, inventory, and other operational functions.
• Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to build a loyal customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
• Sales recognition programs and performance incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave for eligible new parents, with up to 16 weeks for a birthing parent when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and other items.
• Eligible bilingual speakers may receive an additional $3,000 annually after passing a language assessment.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Adoption assistance.
• Up to eight company-paid holidays and up to six personal days per year.
• New hires receive up to 15 vacation days per year, increasing with service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED