Retail Sales Associate (Seasonal) - Leesburg

New Balance • Leesburg, VA

20d • Onsite

About The Position

Retail Sales Associates help New Balance retail stores operate smoothly and provide exemplary customer service. Using product knowledge and proper selling techniques, they assist customers throughout the transaction process and represent the New Balance brand positively. Associates use the GUEST service model to greet customers, understand their needs, educate them about products, solve problems, and complete transactions through suggestive selling and effective closing. This is a seasonal role in the Leesburg retail store.

Requirements

• Must be at least 18 years old.
• Strong customer service and verbal communication skills.
• Demonstrated ability to work effectively in a team environment.
• Familiarity with cash register functions.
• Ability to perform basic math quickly.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 lbs. frequently and a maximum of 8 lbs. occasionally.
• Ability to move product boxes weighing up to 50 lbs., with assistance if necessary.
• Ability to kneel or squat frequently, stand for extended periods, climb ladders occasionally, and climb and descend stairs frequently depending on location.

Nice To Haves

• Past retail experience is preferred, but not required.
• People-oriented disposition.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet customers and understand their needs.
• Educate customers about product features and benefits.
• Resolve customer problems and answer questions.
• Complete sales using suggestive selling, multiple selling, and effective closing.
• Measure and fit customers with appropriate New Balance products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, well stocked, and presentable.
• Ensure items are properly labeled and price marked.
• Protect products by greeting customers, attaching and detaching security tags, monitoring merchandise, and reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.

Benefits

• Temporary associates receive three medical insurance options, dental and vision insurance, and an associate discount.
• The posting describes regular-associate benefits including three medical insurance options, dental, vision and life insurance, 401(k), online learning and development courses, tuition reimbursement, $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays, and parental leave.
• Part-time associates receive 401(k), short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed