Retail Sales Associate, North Star Mall - Part Time

Macy's•San Antonio, TX

7d•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and a personal approach, you build customer trust and loyalty, meet sales targets, and help make each visit memorable. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers, build friendly relationships, and maintain the sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you. The role emphasizes teamwork, continuous improvement, and achieving individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability. Schedules include weekend shifts. Flexible availability for days, evenings, weekends, and holidays is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales-goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations that build customer relationships.
Understand customer needs and offer personalized product and service recommendations.
Use product knowledge and smart selling behaviors to achieve sales goals and targets.
Stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Update signs and pricing and support merchandise moves as needed.
Share loyalty-program benefits, make sure customers have what they need, and thank them sincerely.
Support teammates through honest, caring, and collaborative teamwork.
Learn from colleagues and work toward individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.