Retail Sales Associate, Boise Towne Square - Full Time

Macy's•Boise, ID
•$16 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and encourage customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers and build relationships through friendly, personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Colleagues work collaboratively, aim to improve, and contribute to individual and store results. This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, along with dependable attendance and punctuality.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

  • Engage customers, understand their needs, and provide personalized product and service recommendations.
  • Deliver genuine hospitality and create memorable shopping experiences that build customer trust and loyalty.
  • Work toward sales goals through customer engagement and effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, and ready for customers.
  • Recover merchandise, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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