Retail Sales Associate - Part Time

Curaleaf•Wells, ME
•Onsite

About The Position

As a part-time Retail Sales Associate at Curaleaf, you will represent the brand and help customers explore cannabis products while delivering knowledgeable, welcoming, and personalized service. You will build customer relationships, recommend products, handle purchases, and contribute to a respectful and inclusive store atmosphere. The role supports daily store operations, including opening and closing, cash handling, ID checks, customer profile updates, transactions, inventory tasks, online order fulfillment, and maintaining clean, organized, and stocked sales and backroom areas. Associates are expected to stay informed about products and promotions, work toward sales goals, and adapt to the needs of a fast-paced, compliance-driven retail environment. The position offers 4–29 hours per week, with weekend availability strongly preferred. The listed location is 913 Post Rd, Wells, Maine. The hourly pay rate is $17. Benefits vary by state, role type, and eligibility.

Requirements

  • High school diploma or GED.
  • At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
  • At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
  • Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
  • Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
  • Excellent communication skills with customers and team members.
  • Strong multitasking skills and ability to shift priorities as needed.
  • Comfort with technology and willingness to learn new tools.
  • Time management and organizational skills.
  • Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
  • Basic math and computer application proficiency to support transactions and reporting.
  • Positive, proactive approach to resolving customer issues.
  • Strong conflict resolution skills and ability to remain composed under pressure.
  • Initiative, a team-first attitude, and readiness to support store leadership.
  • Ability to build rapport and lasting customer relationships.
  • Collaborative approach and commitment to teamwork.

Nice To Haves

  • Sales experience involving KPI tracking and sales targets.
  • Familiarity with e-commerce systems and order fulfillment processes.
  • Previous experience in a regulated retail setting.

Responsibilities

  • Greet and assist guests in a warm, professional manner.
  • Build customer connections, ask thoughtful questions, and provide personalized product advice.
  • Address customer concerns professionally and resolve issues to support customer satisfaction.
  • Encourage customer loyalty by enrolling guests in rewards programs.
  • Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
  • Help open and close the store, handle cash, and follow procedures and regulations.
  • Check IDs, update customer profiles, and process transactions accurately.
  • Keep the store clean, organized, and stocked, including the sales floor and backroom.
  • Support inventory work, including restocking, fulfilling online orders, and counting products.
  • Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
  • Highlight deals and complementary products at checkout.
  • Keep current on promotions and product updates.
  • Adapt to a fast-paced, changing retail environment.
  • Take on additional duties as needed to support the team and store.

Benefits

  • Career growth opportunities
  • Competitive pay and benefits
  • Generous PTO and parental leave
  • 401(k) retirement plan
  • Life and disability insurance
  • Community involvement
  • Referral bonuses and product discounts
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